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Privacy Policy

How Sofa Hardware & Universal Trading Co. protect your information.

Last Updated: February 06, 2026

Welcome to Sofa Hardware. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our wholesale services.

1. Information We Collect

When you use our website or contact us for inquiries, we may collect the following information:

  • Personal Details: Name, phone number, and email address provided through our contact form.
  • Business Inquiry Details: Specific product requirements and bulk order details.
  • Usage Data: IP address and browser type for security and analytics purposes.

2. How We Use Your Information

The information we collect is used solely for professional business purposes, including:

  • Responding to your wholesale inquiries and product requests.
  • Communicating with you via WhatsApp or phone call for order processing.
  • Providing you with digital catalogs and pricing updates.
  • Improving our website and customer service experience.

3. Data Protection and Security

Managed by Universal Trading Co., we implement strict security measures to ensure your data is handled safely. We do not sell, trade, or rent your personal information to third parties for marketing purposes. Your contact details are stored securely and only accessible by authorized staff handling your inquiries.

4. Third-Party Services

We use trusted third-party services to ensure a smooth user experience:

  • Web3Forms: To process and send your contact form inquiries securely to our email.
  • Google Maps: To help you find our physical store location in Goregaon West.
  • WhatsApp: To facilitate quick and direct communication for product orders.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use the site. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.

6. Your Rights

You have the right to request access to the information we hold about you or request that we delete your details from our inquiry records. For any such requests, please contact us at Ali58030@gmail.com.

7. Contact Us

If you have any questions regarding this Privacy Policy, please reach out to us:

  • Managing Entity: Universal Trading Co.
  • Location: Shop no 14, Bhori Compound, Ram Mandir Rd, Goregaon West, Mumbai 400104
  • Email: Ali58030@gmail.com
  • Phone: +91 8080696004